1. Information We Collect
We collect information you provide directly: your name, email address, and the website URLs you choose to monitor. When you use our service, we also collect check results (status codes, response times), your IP address for security purposes, and basic usage analytics to improve our product.
2. How We Use Your Information
We use your information to provide the uptime monitoring service, send you alerts when your websites go down, process payments, and communicate important service updates. We never sell your personal data or use it for advertising purposes.
3. Data Storage & Security
Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures including TLS encryption, secure database access, and regular security audits. Check history is retained according to your plan (24 hours for Free, 90 days for Pro, 1 year for Agency).
4. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies. You can control cookie preferences in your browser settings.
5. Third-Party Services
We use the following third-party services: Lemon Squeezy for payment processing, Resend for transactional emails, and Vercel for hosting. Each of these services has their own privacy policy. We do not share your monitoring data with any third parties.
6. Data Retention
We retain your account information for as long as your account is active. Check history is retained per your plan limits. When you delete your account, all personal data and monitoring data is permanently deleted within 30 days.
7. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can export your monitoring data from the dashboard. You can delete your account from the settings page, which will remove all associated data. For GDPR requests, contact us at [email protected].
8. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us at [email protected].